Frequently Asked Questions

Who is AntivirusWare.com? AntivirusWare.com is a Symantec Registered Partner - Symantec is the developer of the Norton line of software.  Our relationship with Norton allows us to offer genuine Norton software at competitive prices via Download or Retail Box. << Return to Top of Page   Download Questions: How hard is it to download? - Downloading our Antivirus software is as easy as clicking a button!  Just purchase the software then you'll be able to immediately download the software to your computer.  After the software is downloaded the step-by-step Installation Wizard will automatically install the software for you - it's that easy! Download Times - Download times vary due to several factors, however downloads generally take a few minutes for those with high speed internet connections. << Return to Top of Page   What Currency are your prices in? All prices listed on our website are in US Dollars. << Return to Top of Page   Money-Back Guarantee & Refund Policy: All software includes a 60-day Money Back Guarantee, so if for any reason you aren't completely satisfied you can obtain a full refund (less shipping & handling if applicable) by following the directions here. << Return to Top of Page   Privacy Policy & Credit Card Security: Secure Credit Card Transactions - For credit card transactions, we add the highest level of security by using Secure Sockets Layer (SSL) technology.  This means that the credit card information you send is encrypted by your computer, and then decrypted again on our side, preventing others from accessing your private information in between.  So, shopping on our website is the safest type of transaction possible with a credit card. Cookies - do we use them? - Yes, it is necessary that we use cookies to properly run our shopping cart and payment system.  You will need to enable cookies to successfully make your software purchase with us. Privacy Policy - Our Privacy Policy is located here. << Return to Top of Page